Frequently Asked Questions About the accomadation.

Are towels and linens supplied?

Yes, all towels and white linen are supplied.

Are cots and high chairs supplied?

Cots and high chairs are supplied at extra cost. Please note cot linen cannot be supplied.

When do I pay my balance?

This is 28 days prior the arrival date.

Can I pay by credit or debit card?

Unfortunately, we cannot accept credit or debit card payments.

What is the arrival time?

Any time after 3:00pm on the designated day. Please note that we cannot guarantee that your cottage will be ready before this time.

By what time must I vacate the property?

Vacation of the cottage is always at 10:00am.

Where do I pick my key up from?

Keys are given to guests upon arrival.

What laundry facilities are available?

The laundry facilities include a coin operated washing machine, a tumble dryer, an iron, and Ironing board. Close by we also have an outdoor drying area.

What rules are there for our dog?

  • Please do not allow your dog or cat upstairs into the bedrooms or leave your dog unattended in the cottage unless by special arrangement.
  • Please do not allow them into any of the communal areas, including the games room and the play area.
  • Please keep all pets under control and on a lead, except when in the dog exercise fields.
  • Please clean up after your dog! We provide a doggy waste bin close by so please take advantage of this.
  • A cleaning charge will be made if your garden is not free from dog waste on departure day.

Where can I find your terms and conditions?

A link to our terms and conditions can be found on the booking page. Alternatively, please click here.

 

Frequently Asked Questions About the area

Where is the nearest large supermarket?

The local Morrisons is in Bude, 4 miles away. Alternatively, Waitrose and Tesco offer an online delivery service.

Where is the nearest pub?

There are two pubs in the nearby village of Kilkhampton, The London Inn and The New Inn (2.5 miles away). Both serve excellent food. The holiday park just a short walk away has a bar that serves food.

How far is the nearest beach and can we walk to it?

Sandymouth beach is one mile away, however the road is steep, so the carrying of equipment is not recommended unless you are capably fit.

Where can I get surfing/body boarding lessons?

Lessons can be provided by Sandymouth Surf School. The link to their web site can be found on our links page.

How far is the town center of Bude?

About 4 miles away. Many people walk to Bude along the coastal footpath to take in the incredible view.